Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model

Nowadays, social commerce has been turned into the most interactive and the most convenient way in online shopping. Despite having multiple risks when performing a purchase through social networks, yet it is becoming the trend of the era. For that, the significance of trust has arisen along with the...

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Main Author: Abdulrazzaq, Reem (author)
Published: 2019
Subjects:
Online Access:https://bspace.buid.ac.ae/handle/1234/1572
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author Abdulrazzaq, Reem
author_facet Abdulrazzaq, Reem
author_role author
dc.creator.none.fl_str_mv Abdulrazzaq, Reem
dc.date.none.fl_str_mv 2019-12
2020-03-01T09:37:04Z
2020-03-01T09:37:04Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 2014210058
https://bspace.buid.ac.ae/handle/1234/1572
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.subject.none.fl_str_mv Technology Acceptance Model (TAM)
Trust-Extended TAM
social commerce
electronic word-of-mouth
Social Commerce Components (SCC)
United Arab Emirates (UAE)
social networks
dc.title.none.fl_str_mv Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
dc.type.none.fl_str_mv Dissertation
description Nowadays, social commerce has been turned into the most interactive and the most convenient way in online shopping. Despite having multiple risks when performing a purchase through social networks, yet it is becoming the trend of the era. For that, the significance of trust has arisen along with the need to recognize the elements that influence trust in social commerce. These basic elements were identified as familiarity, electronic word-of-mouth, high knowledge in internet and social networks and integration between ecommerce and social commerce. The aim of this research study is to investigate the factors affecting UAE people’s trust in social commerce and have a closer look on users’ points of view when making a purchase process over social networks marketplaces. In order to accomplish this goal, a quantitative survey was carried out and the results were analyzed which provided us with an extensive vision about the perspectives of the respondents and the socio-technical components that affect users trust in social commerce.
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publishDate 2019
publisher.none.fl_str_mv The British University in Dubai (BUiD)
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spelling Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance ModelAbdulrazzaq, ReemTechnology Acceptance Model (TAM)Trust-Extended TAMsocial commerceelectronic word-of-mouthSocial Commerce Components (SCC)United Arab Emirates (UAE)social networksNowadays, social commerce has been turned into the most interactive and the most convenient way in online shopping. Despite having multiple risks when performing a purchase through social networks, yet it is becoming the trend of the era. For that, the significance of trust has arisen along with the need to recognize the elements that influence trust in social commerce. These basic elements were identified as familiarity, electronic word-of-mouth, high knowledge in internet and social networks and integration between ecommerce and social commerce. The aim of this research study is to investigate the factors affecting UAE people’s trust in social commerce and have a closer look on users’ points of view when making a purchase process over social networks marketplaces. In order to accomplish this goal, a quantitative survey was carried out and the results were analyzed which provided us with an extensive vision about the perspectives of the respondents and the socio-technical components that affect users trust in social commerce.The British University in Dubai (BUiD)2020-03-01T09:37:04Z2020-03-01T09:37:04Z2019-12Dissertationapplication/pdf2014210058https://bspace.buid.ac.ae/handle/1234/1572enoai:bspace.buid.ac.ae:1234/15722021-09-27T10:36:13Z
spellingShingle Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
Abdulrazzaq, Reem
Technology Acceptance Model (TAM)
Trust-Extended TAM
social commerce
electronic word-of-mouth
Social Commerce Components (SCC)
United Arab Emirates (UAE)
social networks
title Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
title_full Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
title_fullStr Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
title_full_unstemmed Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
title_short Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
title_sort Social Commerce Trust Factors and Users' Perspectives: A Study in UAE Based on Trust-Extended Technology Acceptance Model
topic Technology Acceptance Model (TAM)
Trust-Extended TAM
social commerce
electronic word-of-mouth
Social Commerce Components (SCC)
United Arab Emirates (UAE)
social networks
url https://bspace.buid.ac.ae/handle/1234/1572