Lean Transformation in IT – Case Study

Managing quality is crucial for all small and big organizations over the world. Meeting customers’ satisfactions and needs by providing a high standard of quality for services and products will uphold organizations’ image and reputation. A review of quality frameworks literature reveals that Lean pr...

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Bibliographic Details
Main Author: Alhammadi, Zamzam Hassan (author)
Published: 2014
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Online Access:http://bspace.buid.ac.ae/handle/1234/749
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