A design thinking-based Framework for effective business excellence outcomes in the public sector
Business excellence has a proven history of making real differences in the outcomes of organizations. However, most scholarly published research is limited to the application of excellence models in the private sector, because most excellence models are only adapted to fit the context of the public...
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2021
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| Online Access: | https://bspace.buid.ac.ae/handle/1234/1921 |
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