The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE

Artificial intelligence (AI) has been constantly progressing, with a recent hype lead by developments in artificial neural networks, such as large language models, that resulted in the evolution of generative AI solutions. Today, AI use cases are widely spread across different sectors, and governmen...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: ALAWADHI, KHALID MAHMOUD (author)
منشور في: 2024
الوصول للمادة أونلاين:https://bspace.buid.ac.ae/handle/1234/2713
الوسوم: إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
_version_ 1862980620328632320
author ALAWADHI, KHALID MAHMOUD
author_facet ALAWADHI, KHALID MAHMOUD
author_role author
dc.contributor.none.fl_str_mv Professor BaderObeidat
dc.creator.none.fl_str_mv ALAWADHI, KHALID MAHMOUD
dc.date.none.fl_str_mv 2024-11-15T13:23:54Z
2024-11-15T13:23:54Z
2024-05
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 20000758
https://bspace.buid.ac.ae/handle/1234/2713
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.title.none.fl_str_mv The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
dc.type.none.fl_str_mv Thesis
description Artificial intelligence (AI) has been constantly progressing, with a recent hype lead by developments in artificial neural networks, such as large language models, that resulted in the evolution of generative AI solutions. Today, AI use cases are widely spread across different sectors, and governments are no exception. One example is the government of the United Arab Emirates (UAE), which has put tremendous efforts into sustaining the implementation of AI in the public sector, including implementing AI in public services. As AI implementation is highly affected and steered by its governance style, this study explores the use of adaptive governance (AG) for the implementation of AI in public services in the UAE. It utilises an exploratory qualitative research approach to investigate the challenges of AI implementation in public services in the UAE, the set of AG principles applicable to the context, and the factors that either support or constrain the implementation of such principles. The study results show that all challenges fall within the challenge categories previously identified in the literature. Also, five principles of AG were identified, which are efforts to mobilize internal and external capabilities, continuous adjustments to deal with uncertainty, wider participation to spot and internalise developments, ambidexterity, and knowledge dissemination among stakeholders. Also, eighteen factors were identified and categorized into five themes, which are organisational capabilities, stakeholders’ relations, situational awareness, enabling environment, and public welfare. Finally, a conceptual framework is developed to explain the implementation of AG of AI in public services in the UAE.
id budr_a680dbd095baf7f24e996100cb4ad2b8
identifier_str_mv 20000758
language_invalid_str_mv en
network_acronym_str budr
network_name_str The British University in Dubai repository
oai_identifier_str oai:bspace.buid.ac.ae:1234/2713
publishDate 2024
publisher.none.fl_str_mv The British University in Dubai (BUiD)
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAEALAWADHI, KHALID MAHMOUDArtificial intelligence (AI) has been constantly progressing, with a recent hype lead by developments in artificial neural networks, such as large language models, that resulted in the evolution of generative AI solutions. Today, AI use cases are widely spread across different sectors, and governments are no exception. One example is the government of the United Arab Emirates (UAE), which has put tremendous efforts into sustaining the implementation of AI in the public sector, including implementing AI in public services. As AI implementation is highly affected and steered by its governance style, this study explores the use of adaptive governance (AG) for the implementation of AI in public services in the UAE. It utilises an exploratory qualitative research approach to investigate the challenges of AI implementation in public services in the UAE, the set of AG principles applicable to the context, and the factors that either support or constrain the implementation of such principles. The study results show that all challenges fall within the challenge categories previously identified in the literature. Also, five principles of AG were identified, which are efforts to mobilize internal and external capabilities, continuous adjustments to deal with uncertainty, wider participation to spot and internalise developments, ambidexterity, and knowledge dissemination among stakeholders. Also, eighteen factors were identified and categorized into five themes, which are organisational capabilities, stakeholders’ relations, situational awareness, enabling environment, and public welfare. Finally, a conceptual framework is developed to explain the implementation of AG of AI in public services in the UAE.The British University in Dubai (BUiD)Professor BaderObeidat2024-11-15T13:23:54Z2024-11-15T13:23:54Z2024-05Thesisapplication/pdf20000758https://bspace.buid.ac.ae/handle/1234/2713enoai:bspace.buid.ac.ae:1234/27132024-11-15T23:00:42Z
spellingShingle The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
ALAWADHI, KHALID MAHMOUD
title The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
title_full The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
title_fullStr The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
title_full_unstemmed The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
title_short The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
title_sort The Implementation of Adaptive Governance of Artificial Intelligence in the Public Sector in the UAE
url https://bspace.buid.ac.ae/handle/1234/2713