Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic

Purpose– The purpose of this study is to investigate the relationship between digital competence and the capability to innovate in the service sector and examine if this relationship is mediated by human capital in the context of COVID-19pandemic. Design/methodology/approach– Using a cross-sectional...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Blaique, Lama (author)
مؤلفون آخرون: Abu Salim, Taghreed (author), Asad Mir, Farzana (author)
منشور في: 2023
الوصول للمادة أونلاين:https://bspace.buid.ac.ae/handle/1234/3568
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author Blaique, Lama
author2 Abu Salim, Taghreed
Asad Mir, Farzana
author2_role author
author
author_facet Blaique, Lama
Abu Salim, Taghreed
Asad Mir, Farzana
author_role author
dc.creator.none.fl_str_mv Blaique, Lama
Abu Salim, Taghreed
Asad Mir, Farzana
dc.date.none.fl_str_mv 2023-05-12
2026-01-22T08:01:15Z
dc.identifier.none.fl_str_mv https://bspace.buid.ac.ae/handle/1234/3568
dc.language.none.fl_str_mv en_US
dc.title.none.fl_str_mv Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
dc.type.none.fl_str_mv Article
description Purpose– The purpose of this study is to investigate the relationship between digital competence and the capability to innovate in the service sector and examine if this relationship is mediated by human capital in the context of COVID-19pandemic. Design/methodology/approach– Using a cross-sectional survey, data were collected from 188 service sector professionals in the United Arab Emirates. Data were analyzed using partial least square-based structural equation modeling. Findings– The findings of partial least square based structural equation modeling analysis indicate that there is a significant positive relationship between digital competence and the capacity to innovate in the service sector, which is partially mediated by human capital. Originality/value– This studycontributes to knowledge by offering an understanding of the relationship between digital competence and innovation capability, especially in uncertain situations. This study also notes the importance ofhumancapitalas astrategic resourcefor innovation. Keywords Humancapital, Service innovation, Digital competence, COVID-19, United Arab Emirates
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language_invalid_str_mv en_US
network_acronym_str budr
network_name_str The British University in Dubai repository
oai_identifier_str oai:bspace.buid.ac.ae:1234/3568
publishDate 2023
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemicBlaique, LamaAbu Salim, TaghreedAsad Mir, FarzanaPurpose– The purpose of this study is to investigate the relationship between digital competence and the capability to innovate in the service sector and examine if this relationship is mediated by human capital in the context of COVID-19pandemic. Design/methodology/approach– Using a cross-sectional survey, data were collected from 188 service sector professionals in the United Arab Emirates. Data were analyzed using partial least square-based structural equation modeling. Findings– The findings of partial least square based structural equation modeling analysis indicate that there is a significant positive relationship between digital competence and the capacity to innovate in the service sector, which is partially mediated by human capital. Originality/value– This studycontributes to knowledge by offering an understanding of the relationship between digital competence and innovation capability, especially in uncertain situations. This study also notes the importance ofhumancapitalas astrategic resourcefor innovation. Keywords Humancapital, Service innovation, Digital competence, COVID-19, United Arab Emirates2026-01-22T08:01:15Z2023-05-12Articlehttps://bspace.buid.ac.ae/handle/1234/3568en_USoai:bspace.buid.ac.ae:1234/35682026-01-30T13:47:09Z
spellingShingle Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
Blaique, Lama
title Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
title_full Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
title_fullStr Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
title_full_unstemmed Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
title_short Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
title_sort Does human capital mediate the relationship between digital competence and service innovation capability? Evidence from the UAE Service innovation capability during covid-19 pandemic
url https://bspace.buid.ac.ae/handle/1234/3568