Bureaucratic Management as an Obstacle to Implementation of Recommendations Resulting from Customer Satisfaction Survey
This paper seeks to discover if bureaucracy in organizations act as a hindrance to implementation of creative ideas and innovation. It does so by a reviewing different literature written on bureaucracy and its affects and by a theoretical framework where bureaucracy is measured by some common variab...
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2011
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| Online Access: | http://bspace.buid.ac.ae/handle/1234/238 |
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