Customer Acceptance and Bank Employee Perceptions of Internet Banking
The purpose of this research is to attain an in-depth understanding of the bank managers’ and employees’ perception of internet banking and investigate factors influencing customer adoption of internet banking (IB) and customer retention in the context of IB. Secondary research was conducted to gain...
Saved in:
| Main Author: | |
|---|---|
| Published: |
2009
|
| Subjects: | |
| Online Access: | http://bspace.buid.ac.ae/handle/1234/62 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|