Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare

Despite the previous article on technology adoption and the importance of users’ intention to use various technologies in healthcare, users’ acceptance of queue management solutions (QMS) has rarely been measured. The key driver for this article is to evaluate the constructs that have an influence o...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Ahmad AlQudah, Adi (author)
مؤلفون آخرون: Al-Emran, Mostafa (author), U. Daim, Tugrul (author), Shaalan, Khaled (author)
منشور في: 2022
الموضوعات:
الوصول للمادة أونلاين:https://bspace.buid.ac.ae/handle/1234/3041
https://doi.org/10.1109/TEM.2022.3223520.
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author Ahmad AlQudah, Adi
author2 Al-Emran, Mostafa
U. Daim, Tugrul
Shaalan, Khaled
author2_role author
author
author
author_facet Ahmad AlQudah, Adi
Al-Emran, Mostafa
U. Daim, Tugrul
Shaalan, Khaled
author_role author
dc.creator.none.fl_str_mv Ahmad AlQudah, Adi
Al-Emran, Mostafa
U. Daim, Tugrul
Shaalan, Khaled
dc.date.none.fl_str_mv 2022
2025-05-14T13:09:51Z
2025-05-14T13:09:51Z
dc.identifier.none.fl_str_mv AlQudah, A.A. et al. (2024) “Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare,” IEEE Transactions on Engineering Management, 71.
0018-9391, 1558-0040
https://bspace.buid.ac.ae/handle/1234/3041
https://doi.org/10.1109/TEM.2022.3223520.
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv IEEE
dc.relation.none.fl_str_mv IEEE Transactions on Engineering Managementv71 (2024): 6116-6132
dc.subject.none.fl_str_mv Criminal behavior, social media platforms, Twitter, Facebook, Part-of-Speech tagging, Valance Aware Dictionary.
dc.title.none.fl_str_mv Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
dc.type.none.fl_str_mv Article
description Despite the previous article on technology adoption and the importance of users’ intention to use various technologies in healthcare, users’ acceptance of queue management solutions (QMS) has rarely been measured. The key driver for this article is to evaluate the constructs that have an influence on the acceptance of QMS in the healthcare domain. To achieve this purpose, this article proposes an integrated model based on the integration of various constructs extracted from different theoretical models, including the unified theory of acceptance and use of technology (UTAUT), technology acceptance model (TAM), and social cognitive theory (SCT) along with trust and innovativeness as external factors. The data were collected using an online questionnaire survey from 242 healthcare professionals. The structural equation modeling technique has been employed to validate the model. In general, the results exposed that the suggested model has explained 66.5% of the total variance in the behavioral intention to use QMS. The proposed model is believed to be helpful in exploring the acceptance of other information technologies in the healthcare domain, and the results can provide valuable knowledge to managers and decision-makers in healthcare organizations.
id budr_b9022271ffc3deff30b34e61c26388ff
identifier_str_mv AlQudah, A.A. et al. (2024) “Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare,” IEEE Transactions on Engineering Management, 71.
0018-9391, 1558-0040
language_invalid_str_mv en
network_acronym_str budr
network_name_str The British University in Dubai repository
oai_identifier_str oai:bspace.buid.ac.ae:1234/3041
publishDate 2022
publisher.none.fl_str_mv IEEE
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in HealthcareAhmad AlQudah, AdiAl-Emran, MostafaU. Daim, TugrulShaalan, KhaledCriminal behavior, social media platforms, Twitter, Facebook, Part-of-Speech tagging, Valance Aware Dictionary.Despite the previous article on technology adoption and the importance of users’ intention to use various technologies in healthcare, users’ acceptance of queue management solutions (QMS) has rarely been measured. The key driver for this article is to evaluate the constructs that have an influence on the acceptance of QMS in the healthcare domain. To achieve this purpose, this article proposes an integrated model based on the integration of various constructs extracted from different theoretical models, including the unified theory of acceptance and use of technology (UTAUT), technology acceptance model (TAM), and social cognitive theory (SCT) along with trust and innovativeness as external factors. The data were collected using an online questionnaire survey from 242 healthcare professionals. The structural equation modeling technique has been employed to validate the model. In general, the results exposed that the suggested model has explained 66.5% of the total variance in the behavioral intention to use QMS. The proposed model is believed to be helpful in exploring the acceptance of other information technologies in the healthcare domain, and the results can provide valuable knowledge to managers and decision-makers in healthcare organizations.IEEE2025-05-14T13:09:51Z2025-05-14T13:09:51Z2022ArticleAlQudah, A.A. et al. (2024) “Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare,” IEEE Transactions on Engineering Management, 71.0018-9391, 1558-0040https://bspace.buid.ac.ae/handle/1234/3041https://doi.org/10.1109/TEM.2022.3223520.enIEEE Transactions on Engineering Managementv71 (2024): 6116-6132oai:bspace.buid.ac.ae:1234/30412025-05-14T13:21:34Z
spellingShingle Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
Ahmad AlQudah, Adi
Criminal behavior, social media platforms, Twitter, Facebook, Part-of-Speech tagging, Valance Aware Dictionary.
title Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
title_full Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
title_fullStr Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
title_full_unstemmed Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
title_short Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
title_sort Toward an Integrated Model for Examining the Factors Affecting the Acceptance of Queue Management Solutions in Healthcare
topic Criminal behavior, social media platforms, Twitter, Facebook, Part-of-Speech tagging, Valance Aware Dictionary.
url https://bspace.buid.ac.ae/handle/1234/3041
https://doi.org/10.1109/TEM.2022.3223520.