Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE

Understanding what can influence performance of information technology (IT) projects is vital to achieve success in these projects. This research study aims to identify the critical success factors (CSF's) that are required in implementing success information technology (IT) projects in UAE. We...

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Main Author: SALAMAH, SALEM NA'EL (author)
Published: 2018
Subjects:
Online Access:http://bspace.buid.ac.ae/handle/1234/1176
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author SALAMAH, SALEM NA'EL
author_facet SALAMAH, SALEM NA'EL
author_role author
dc.creator.none.fl_str_mv SALAMAH, SALEM NA'EL
dc.date.none.fl_str_mv 2018-07-09T07:17:38Z
2018-07-09T07:17:38Z
2018-01
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 2016103008
http://bspace.buid.ac.ae/handle/1234/1176
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.subject.none.fl_str_mv critical success factors
information technology
United Arab Emirates (UAE)
project failure
project success
IT projects
dc.title.none.fl_str_mv Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
dc.type.none.fl_str_mv Dissertation
description Understanding what can influence performance of information technology (IT) projects is vital to achieve success in these projects. This research study aims to identify the critical success factors (CSF's) that are required in implementing success information technology (IT) projects in UAE. We have collected factors that are candidate to be suitable for the UAE market by investigating IT project management literature in different countries and domains. The collected factors have been examined in order to measure their impact on the success of IT projects in UAE and find if they can be considered critical to the UAE market or not. This has been accomplished by collecting feedback from IT project managers in UAE using a questionnaire. Data collected from 41 participants who responded to the study questionnaire. Data analysis evidenced that collected candidate factors are critical to the success of IT projects in UAE. It also ranked factors impact on overall project success based on the strength of the relation between the factor and different success criteria elements "Scope, Cost, Time, & Quality". Factors sorted by their impact are: adequate team capabilities, selection of the right team, clear goals and objectives, effective communication, adequate requirements management, end user involvement, minimize project complexity, effective monitor & control, top management support, strong project leadership, effective risk management, and adequate planning. The study also showed that the effect of success criteria elements on how IT project managers in UAE perceive success is very near. These elements sorted by their influence are cost success, quality success, time success, and scope success.
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spelling Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAESALAMAH, SALEM NA'ELcritical success factorsinformation technologyUnited Arab Emirates (UAE)project failureproject successIT projectsUnderstanding what can influence performance of information technology (IT) projects is vital to achieve success in these projects. This research study aims to identify the critical success factors (CSF's) that are required in implementing success information technology (IT) projects in UAE. We have collected factors that are candidate to be suitable for the UAE market by investigating IT project management literature in different countries and domains. The collected factors have been examined in order to measure their impact on the success of IT projects in UAE and find if they can be considered critical to the UAE market or not. This has been accomplished by collecting feedback from IT project managers in UAE using a questionnaire. Data collected from 41 participants who responded to the study questionnaire. Data analysis evidenced that collected candidate factors are critical to the success of IT projects in UAE. It also ranked factors impact on overall project success based on the strength of the relation between the factor and different success criteria elements "Scope, Cost, Time, & Quality". Factors sorted by their impact are: adequate team capabilities, selection of the right team, clear goals and objectives, effective communication, adequate requirements management, end user involvement, minimize project complexity, effective monitor & control, top management support, strong project leadership, effective risk management, and adequate planning. The study also showed that the effect of success criteria elements on how IT project managers in UAE perceive success is very near. These elements sorted by their influence are cost success, quality success, time success, and scope success.The British University in Dubai (BUiD)2018-07-09T07:17:38Z2018-07-09T07:17:38Z2018-01Dissertationapplication/pdf2016103008http://bspace.buid.ac.ae/handle/1234/1176enoai:bspace.buid.ac.ae:1234/11762021-09-21T12:34:46Z
spellingShingle Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
SALAMAH, SALEM NA'EL
critical success factors
information technology
United Arab Emirates (UAE)
project failure
project success
IT projects
title Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
title_full Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
title_fullStr Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
title_full_unstemmed Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
title_short Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
title_sort Identifying the Impact of the Critical Success Factors on the Success of IT Projects in UAE
topic critical success factors
information technology
United Arab Emirates (UAE)
project failure
project success
IT projects
url http://bspace.buid.ac.ae/handle/1234/1176