User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates

Objectives: This study aimed to examine acceptance levels of and attitudes towards telemedicine among users in the United Arab Emirates (UAE) and assess associations between perceived usefulness (PU), perceived ease of use (PEOU), attitudes towards use (ATU) and behavioural intention of use (BIU) in...

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Main Author: Abdool, Shaikha (author)
Other Authors: Abdallah, Sherief (author), Akhlaq, Suhair (author), Abdul Razzak, Hira (author)
Published: 2021
Online Access:https://bspace.buid.ac.ae/handle/1234/3746
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author Abdool, Shaikha
author2 Abdallah, Sherief
Akhlaq, Suhair
Abdul Razzak, Hira
author2_role author
author
author
author_facet Abdool, Shaikha
Abdallah, Sherief
Akhlaq, Suhair
Abdul Razzak, Hira
author_role author
dc.creator.none.fl_str_mv Abdool, Shaikha
Abdallah, Sherief
Akhlaq, Suhair
Abdul Razzak, Hira
dc.date.none.fl_str_mv 2021
2026-01-22T09:56:48Z
dc.identifier.none.fl_str_mv https://bspace.buid.ac.ae/handle/1234/3746
dc.language.none.fl_str_mv en
dc.title.none.fl_str_mv User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
dc.type.none.fl_str_mv Article
description Objectives: This study aimed to examine acceptance levels of and attitudes towards telemedicine among users in the United Arab Emirates (UAE) and assess associations between perceived usefulness (PU), perceived ease of use (PEOU), attitudes towards use (ATU) and behavioural intention of use (BIU) in relation to telemedicine technology. Methods: This cross-sectional study used a simple random sampling design to obtain an appropriate sample from throughout the UAE. The technology acceptance model (TAM) and Rogers’ diffusion of innovations (DOI) theory were applied as the conceptual basis for this study. An Arabic/English version of the questionnaire was distributed via email to physicians and nurses, members of the public (including patients), healthcare directors and information technology professionals. Data were collected from 1st March to 30th August 2019 and analysed using Statistical Package for the Social Sciences (SPSS). Results: A total of 330 participants were included (response rate: 85.7%). BIU and PU were considered important elements of TAM in the adoption of telemedicine services compared to the other variables. The association between PEOU (beta = 0.033, P = 0.692), PU (beta = 0.034; P = 0.679) and ATU (beta = 0.055; P = 0.421) in relation to telemedicine were positive but not significant. However, BIU was found to be a strong significant predictor of actual usage (beta = 0.224; P = 0.003). Conclusion: This study confirms TAM’s applicability in the adoption of telemedicine services in the UAE. The results show that users’ perceptions were significantly related to their behavioural intention to use telemedicine. Factors influencing telemedicine technology are likely to vary as technology acceptance in other geographical areas may differ from the sample presented here.
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network_acronym_str budr
network_name_str The British University in Dubai repository
oai_identifier_str oai:bspace.buid.ac.ae:1234/3746
publishDate 2021
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spelling User Acceptance Level of and Attitudes towards Telemedicine in the United Arab EmiratesAbdool, ShaikhaAbdallah, SheriefAkhlaq, SuhairAbdul Razzak, HiraObjectives: This study aimed to examine acceptance levels of and attitudes towards telemedicine among users in the United Arab Emirates (UAE) and assess associations between perceived usefulness (PU), perceived ease of use (PEOU), attitudes towards use (ATU) and behavioural intention of use (BIU) in relation to telemedicine technology. Methods: This cross-sectional study used a simple random sampling design to obtain an appropriate sample from throughout the UAE. The technology acceptance model (TAM) and Rogers’ diffusion of innovations (DOI) theory were applied as the conceptual basis for this study. An Arabic/English version of the questionnaire was distributed via email to physicians and nurses, members of the public (including patients), healthcare directors and information technology professionals. Data were collected from 1st March to 30th August 2019 and analysed using Statistical Package for the Social Sciences (SPSS). Results: A total of 330 participants were included (response rate: 85.7%). BIU and PU were considered important elements of TAM in the adoption of telemedicine services compared to the other variables. The association between PEOU (beta = 0.033, P = 0.692), PU (beta = 0.034; P = 0.679) and ATU (beta = 0.055; P = 0.421) in relation to telemedicine were positive but not significant. However, BIU was found to be a strong significant predictor of actual usage (beta = 0.224; P = 0.003). Conclusion: This study confirms TAM’s applicability in the adoption of telemedicine services in the UAE. The results show that users’ perceptions were significantly related to their behavioural intention to use telemedicine. Factors influencing telemedicine technology are likely to vary as technology acceptance in other geographical areas may differ from the sample presented here.2026-01-22T09:56:48Z2021Articlehttps://bspace.buid.ac.ae/handle/1234/3746enoai:bspace.buid.ac.ae:1234/37462026-01-22T09:56:49Z
spellingShingle User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
Abdool, Shaikha
title User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
title_full User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
title_fullStr User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
title_full_unstemmed User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
title_short User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
title_sort User Acceptance Level of and Attitudes towards Telemedicine in the United Arab Emirates
url https://bspace.buid.ac.ae/handle/1234/3746