Culture diversity management in the healthcare sector

DISSERTATION WITH DISTINCTION

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Rafeet, Khawla Saleem (author)
منشور في: 2010
الموضوعات:
الوصول للمادة أونلاين:http://bspace.buid.ac.ae/handle/1234/257
الوسوم: إضافة وسم
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author Rafeet, Khawla Saleem
author_facet Rafeet, Khawla Saleem
author_role author
dc.creator.none.fl_str_mv Rafeet, Khawla Saleem
dc.date.none.fl_str_mv 2010-03
2013-07-09T09:55:00Z
2013-07-09T09:55:00Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 70013
http://bspace.buid.ac.ae/handle/1234/257
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv British University in Dubai
dc.subject.none.fl_str_mv Culture diversity management
healthcare sector
organizations
workforces
performance
United Arab Emirates (UAE)
leadership
dc.title.none.fl_str_mv Culture diversity management in the healthcare sector
dc.type.none.fl_str_mv Dissertation
description DISSERTATION WITH DISTINCTION
id budr_d10810230085aee25401a345fa47ed01
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language_invalid_str_mv en
network_acronym_str budr
network_name_str The British University in Dubai repository
oai_identifier_str oai:bspace.buid.ac.ae:1234/257
publishDate 2010
publisher.none.fl_str_mv British University in Dubai
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling Culture diversity management in the healthcare sectorRafeet, Khawla SaleemCulture diversity managementhealthcare sectororganizationsworkforcesperformanceUnited Arab Emirates (UAE)leadershipDISSERTATION WITH DISTINCTIONIn this globalized era, organizations have been enfaced with the challenges of managing culturally diverse workforces which reflect worldwide cultures. Today, more and more studies are being carried to study the concept of culture diversity management and its relationship with performance. However, little has been proven about this relationship and the factors influencing it, considering the lack in terms of thorough empirical investigation. The UAE and its enterprises present itself as a unique example of culture diversity. Healthcare particularly is a unique sector. The literature also presents the learning and integration paradigm; a perspective that many organizations consider as the ultimate approach to achieving the best of culture diversity. Based on prior theoretical work in the cultural diversity management literature, this research is a case study which aims to explore the actual status, role and effects of culture diversity management on the work of people in Sheikh Khalifa Medical City in AbuDhabi and how leadership can intervene to capitalize on what is potentially beneficial to the organization. To achieve this, a study that was based on the concepts of the learning and integration paradigm was conducted. This study gathered quantitative and qualitative data from clinical departments and their leadership regarding their backgrounds, co-workers, performance, managers and culture diversity management initiatives. The results indicated the absence of any formally structured culture diversity management efforts in the organization. It also indicated a relationship between culture diversity management and performance. However, it did not reveal the relationship between the extent of culture diversity and performance. Based on the findings, the study takes a theoretical approach to discuss the topic of investigation in Sheikh Khalifa Medical City proposing a framework that such an organization can use to achieve better culture diversity management.British University in Dubai2013-07-09T09:55:00Z2013-07-09T09:55:00Z2010-03Dissertationapplication/pdf70013http://bspace.buid.ac.ae/handle/1234/257enoai:bspace.buid.ac.ae:1234/2572021-10-26T10:55:53Z
spellingShingle Culture diversity management in the healthcare sector
Rafeet, Khawla Saleem
Culture diversity management
healthcare sector
organizations
workforces
performance
United Arab Emirates (UAE)
leadership
title Culture diversity management in the healthcare sector
title_full Culture diversity management in the healthcare sector
title_fullStr Culture diversity management in the healthcare sector
title_full_unstemmed Culture diversity management in the healthcare sector
title_short Culture diversity management in the healthcare sector
title_sort Culture diversity management in the healthcare sector
topic Culture diversity management
healthcare sector
organizations
workforces
performance
United Arab Emirates (UAE)
leadership
url http://bspace.buid.ac.ae/handle/1234/257