Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East

The following research is an investigation of the dynamic interplay between Information Technology (IT) and Engineering departments of a well-known telecommunication company from the United Arab Emirates and the Middle East. The main focus of this study is on increasing organizational efficiency, em...

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Main Author: ALMUHIRI, RASHID (author)
Published: 2023
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Online Access:https://bspace.buid.ac.ae/handle/1234/2457
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author ALMUHIRI, RASHID
author_facet ALMUHIRI, RASHID
author_role author
dc.contributor.none.fl_str_mv Professor Alaa Ameer
dc.creator.none.fl_str_mv ALMUHIRI, RASHID
dc.date.none.fl_str_mv 2023-11-27T07:44:47Z
2023-11-27T07:44:47Z
2023-10
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 20209551
https://bspace.buid.ac.ae/handle/1234/2457
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.subject.none.fl_str_mv information technology, United Arab Emirates (UAE), Middle East, employee motivation, organizational efficiency, strategic integration
dc.title.none.fl_str_mv Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
dc.type.none.fl_str_mv Dissertation
description The following research is an investigation of the dynamic interplay between Information Technology (IT) and Engineering departments of a well-known telecommunication company from the United Arab Emirates and the Middle East. The main focus of this study is on increasing organizational efficiency, employee motivation, and cost-effectiveness, and thus the study delves into the consequences of integrating these departments. The objective of this study is to reveal the links between the synergy between IT and Engineering departments and important organizational factors, comprising of approval processes, employee motivation, and outdated interfaces costs. It aims to deliver actionable insights for telecommunication companies targeting optimization of their operations. Quantitative research approach was adopted for the study. The findings support that merging of the two departments significantly enhances efficiency of approval processes, streamlines workflows, reduces delays, and improves overall coordination. Positive link between departmental merger and heightened employee motivation is observed. It furthermore reveals mitigation of costs linked with outdated interfaces through proactive technology adoption. The study can help guide organizations to gain a competitive edge, optimize operations, and enhance customer satisfaction. This study informs a path that leads to organizational efficiency, competitiveness, and strategic integration.
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publishDate 2023
publisher.none.fl_str_mv The British University in Dubai (BUiD)
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spelling Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle EastALMUHIRI, RASHIDinformation technology, United Arab Emirates (UAE), Middle East, employee motivation, organizational efficiency, strategic integrationThe following research is an investigation of the dynamic interplay between Information Technology (IT) and Engineering departments of a well-known telecommunication company from the United Arab Emirates and the Middle East. The main focus of this study is on increasing organizational efficiency, employee motivation, and cost-effectiveness, and thus the study delves into the consequences of integrating these departments. The objective of this study is to reveal the links between the synergy between IT and Engineering departments and important organizational factors, comprising of approval processes, employee motivation, and outdated interfaces costs. It aims to deliver actionable insights for telecommunication companies targeting optimization of their operations. Quantitative research approach was adopted for the study. The findings support that merging of the two departments significantly enhances efficiency of approval processes, streamlines workflows, reduces delays, and improves overall coordination. Positive link between departmental merger and heightened employee motivation is observed. It furthermore reveals mitigation of costs linked with outdated interfaces through proactive technology adoption. The study can help guide organizations to gain a competitive edge, optimize operations, and enhance customer satisfaction. This study informs a path that leads to organizational efficiency, competitiveness, and strategic integration.The British University in Dubai (BUiD)Professor Alaa Ameer2023-11-27T07:44:47Z2023-11-27T07:44:47Z2023-10Dissertationapplication/pdf20209551https://bspace.buid.ac.ae/handle/1234/2457enoai:bspace.buid.ac.ae:1234/24572023-11-27T23:00:36Z
spellingShingle Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
ALMUHIRI, RASHID
information technology, United Arab Emirates (UAE), Middle East, employee motivation, organizational efficiency, strategic integration
title Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
title_full Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
title_fullStr Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
title_full_unstemmed Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
title_short Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
title_sort Analysis of Synergy of Information Technology and Engineering Departments in a Telecommunication Company in United Arab Emirates and Middle East
topic information technology, United Arab Emirates (UAE), Middle East, employee motivation, organizational efficiency, strategic integration
url https://bspace.buid.ac.ae/handle/1234/2457