A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach

Artificial Intelligence (AI) is a technology that enables machines to mimic human intelligence, with core fields including Natural Language Processing (NLP) and Machine Learning (ML). Chatbot is a prominent AI application, that uses NLP techniques to engage in human-like conversations, enhancing hum...

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Main Author: ALAZZAM, BAYAN AHMAD (author)
Published: 2023
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Online Access:https://bspace.buid.ac.ae/handle/1234/3359
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author ALAZZAM, BAYAN AHMAD
author_facet ALAZZAM, BAYAN AHMAD
author_role author
dc.contributor.none.fl_str_mv Prof Shaalan Khaled
dc.creator.none.fl_str_mv ALAZZAM, BAYAN AHMAD
dc.date.none.fl_str_mv 2023-10
2025-12-05T11:15:51Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 20197461
https://bspace.buid.ac.ae/handle/1234/3359
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.subject.none.fl_str_mv chatbots
artificial intelligence
machine learning
deep learning
Arabic language
neural network
Emirati dialect
natural language processing
corpus
dc.title.none.fl_str_mv A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
dc.type.none.fl_str_mv Thesis
description Artificial Intelligence (AI) is a technology that enables machines to mimic human intelligence, with core fields including Natural Language Processing (NLP) and Machine Learning (ML). Chatbot is a prominent AI application, that uses NLP techniques to engage in human-like conversations, enhancing human-machine interactions. This thesis explores the development of a chatbot that can automatically answer natural language questions, a key goal in AI. It provides a historical overview of chatbot evolution, generic workflow, and applications across various sectors. However, Chatbots are widely used, but there is a significant gap in systems specifically designed for the Gulf Emirati Arabic dialect, particularly in educational institutions and public sector universities, Existing systems are often trained on general corpora or other languages, highlighting a research gap in this area. Our proposed model addresses this gap by combining two advanced approaches in NLP. First, we employ Bidirectional Long Short-Term Memory (BiLSTM) networks for text generation, leveraging their ability to grasp contextual information and model long-term dependencies. Second, we integrate the Transformer model for both the encoding and decoding processes. This dual architecture enables our model to generate responses in Modern Standard Arabic (MSA) even when questions are posed in Gulf Arabic Dialect (GAD). The Transformer model was developed to handle MSA and GAD inputs in mixed-language environments. Three models were developed: BiLSTM, BiLSTM with Farasa Segmentation, and Hybrid BiLSTM-Transformer. After extensive experimentation, the Hybrid BiLSTM-Transformer model was the best-performing, achieving a BLEU score of 0.8674, 83% accuracy, and an F1 score of 0.86.
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oai_identifier_str oai:bspace.buid.ac.ae:1234/3359
publishDate 2023
publisher.none.fl_str_mv The British University in Dubai (BUiD)
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spelling A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer ApproachALAZZAM, BAYAN AHMADchatbotsartificial intelligencemachine learningdeep learningArabic languageneural networkEmirati dialectnatural language processingcorpusArtificial Intelligence (AI) is a technology that enables machines to mimic human intelligence, with core fields including Natural Language Processing (NLP) and Machine Learning (ML). Chatbot is a prominent AI application, that uses NLP techniques to engage in human-like conversations, enhancing human-machine interactions. This thesis explores the development of a chatbot that can automatically answer natural language questions, a key goal in AI. It provides a historical overview of chatbot evolution, generic workflow, and applications across various sectors. However, Chatbots are widely used, but there is a significant gap in systems specifically designed for the Gulf Emirati Arabic dialect, particularly in educational institutions and public sector universities, Existing systems are often trained on general corpora or other languages, highlighting a research gap in this area. Our proposed model addresses this gap by combining two advanced approaches in NLP. First, we employ Bidirectional Long Short-Term Memory (BiLSTM) networks for text generation, leveraging their ability to grasp contextual information and model long-term dependencies. Second, we integrate the Transformer model for both the encoding and decoding processes. This dual architecture enables our model to generate responses in Modern Standard Arabic (MSA) even when questions are posed in Gulf Arabic Dialect (GAD). The Transformer model was developed to handle MSA and GAD inputs in mixed-language environments. Three models were developed: BiLSTM, BiLSTM with Farasa Segmentation, and Hybrid BiLSTM-Transformer. After extensive experimentation, the Hybrid BiLSTM-Transformer model was the best-performing, achieving a BLEU score of 0.8674, 83% accuracy, and an F1 score of 0.86.The British University in Dubai (BUiD)Prof Shaalan Khaled2025-12-05T11:15:51Z2023-10Thesisapplication/pdf20197461https://bspace.buid.ac.ae/handle/1234/3359enoai:bspace.buid.ac.ae:1234/33592026-01-08T13:38:54Z
spellingShingle A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
ALAZZAM, BAYAN AHMAD
chatbots
artificial intelligence
machine learning
deep learning
Arabic language
neural network
Emirati dialect
natural language processing
corpus
title A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
title_full A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
title_fullStr A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
title_full_unstemmed A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
title_short A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
title_sort A Deep Neural Network Chatbot for the Gulf Arabic Dialect: A Hybrid BiLSTM-Transformer Approach
topic chatbots
artificial intelligence
machine learning
deep learning
Arabic language
neural network
Emirati dialect
natural language processing
corpus
url https://bspace.buid.ac.ae/handle/1234/3359