Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign

DISSERTATION WITH DISTINCTION

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Main Author: Al Meer Mohamed, Wafa (author)
Published: 2011
Subjects:
Online Access:http://bspace.buid.ac.ae/handle/1234/79
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author Al Meer Mohamed, Wafa
author_facet Al Meer Mohamed, Wafa
author_role author
dc.creator.none.fl_str_mv Al Meer Mohamed, Wafa
dc.date.none.fl_str_mv 2011-12
2013-04-04T16:07:11Z
2013-04-04T16:07:11Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 90037
http://bspace.buid.ac.ae/handle/1234/79
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.subject.none.fl_str_mv business transformation
business process redesign
dc.title.none.fl_str_mv Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
dc.type.none.fl_str_mv Dissertation
description DISSERTATION WITH DISTINCTION
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network_name_str The British University in Dubai repository
oai_identifier_str oai:bspace.buid.ac.ae:1234/79
publishDate 2011
publisher.none.fl_str_mv The British University in Dubai (BUiD)
repository.mail.fl_str_mv
repository.name.fl_str_mv
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spelling Business Transformation and the Strategic Role of IT in Enabling Business Process RedesignAl Meer Mohamed, Wafabusiness transformationbusiness process redesignDISSERTATION WITH DISTINCTIONThe forces of market demand and requirements are unstoppable and unanticipated. A strong rivalry between companies and the increased level of quality services using technology advances put pressures on companies to transform to reach the rapid pace of change in the economy. Structuring supply chain by any means for example, building a solid logistics to serve customer around the world or integrating supply chain activities with 3rd parties or logistics service provider is a signification business transformation that required rethinking of business processes. It encourages organizations to redesign its business processes to add value to enhance and create more efficient business processes, through utilizing IT in enabling business process changes.Abu Dhabi Polymers Limited Company – Borouge - was studied as a case to examine the research paper question of business transformation and role of IT in enabling business processes changes. The research paper found that during Borouge’s business transformation a lot of intersections occur among people, processes, technology and data. Managing the overlap of these four elements is important to be analyzed and resolved to reduce its negative impact on the success of any given business transformation. Borouge’s employees found to be functional driven rather than process driven because they depended on IT systems and IT team in designing business processes rather than embracing business process logic, which promote less efficient business processes due to misalignment among different functions specially when using IT systems.The problems in business processes in Borouge advocate the need for business process redesign project to review Borouge’s business processes to add value, eliminate problems within the business processes and establish clear objectives and set of metrics to evaluate the effectiveness of business processes. Managing the conflicts between people, business processes, technology and data will ensure a good level of harmonization during business transformation which would optimize IT to establish efficient and integrated business processes to assist Borouge to compete strongly and globally.The research paper will present introduction of the research project, literature review on the topic, research methodology, and information about the studied organization, data analysis, discussion and conclusion.The British University in Dubai (BUiD)2013-04-04T16:07:11Z2013-04-04T16:07:11Z2011-12Dissertationapplication/pdf90037http://bspace.buid.ac.ae/handle/1234/79enoai:bspace.buid.ac.ae:1234/792021-10-18T11:42:00Z
spellingShingle Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
Al Meer Mohamed, Wafa
business transformation
business process redesign
title Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
title_full Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
title_fullStr Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
title_full_unstemmed Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
title_short Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
title_sort Business Transformation and the Strategic Role of IT in Enabling Business Process Redesign
topic business transformation
business process redesign
url http://bspace.buid.ac.ae/handle/1234/79