Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar

This thesis regards the impact of new technologies in the banking industry, mainly in Qatar, and more precisely the attitudes of retail clients toward the technology in their day to day transactions. One may anticipate advantages for consumers in having the capabilities to initiate transactions by v...

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Main Author: Taha, Mahitab (author)
Published: 2021
Online Access:https://depot.sorbonne.ae/handle/20.500.12458/1536
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author Taha, Mahitab
author_facet Taha, Mahitab
author_role author
dc.creator.none.fl_str_mv Taha, Mahitab
dc.date.none.fl_str_mv 2021
2024-03-19T05:33:04Z
2024-03-19T05:33:04Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv https://depot.sorbonne.ae/handle/20.500.12458/1536
dc.language.none.fl_str_mv en
dc.title.none.fl_str_mv Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
dc.type.none.fl_str_mv Controlled Vocabulary for Resource Type Genres::text::thesis::master thesis
description This thesis regards the impact of new technologies in the banking industry, mainly in Qatar, and more precisely the attitudes of retail clients toward the technology in their day to day transactions. One may anticipate advantages for consumers in having the capabilities to initiate transactions by virtual means, yet those same clients may be reluctant to utilize these channels due to higher cyber risks. The objective of this study was to analyze these attitudes through an appropriate survey measurement, and to determine how a retail bank may optimize its business model to preserve the trust of its clients. Perceived confidentiality, integrity, and availability were found to have a significant effect on perceived security and overall perceived risk, which in turn had a negative effect on e-banking use; while government regulations were found to have a partial positive effect on e-banking acceptance.
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network_acronym_str sorbonner
network_name_str Sorbonne University Abu Dhabi repository
oai_identifier_str oai:depot.sorbonne.ae:20.500.12458/1536
publishDate 2021
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spelling Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in QatarTaha, MahitabThis thesis regards the impact of new technologies in the banking industry, mainly in Qatar, and more precisely the attitudes of retail clients toward the technology in their day to day transactions. One may anticipate advantages for consumers in having the capabilities to initiate transactions by virtual means, yet those same clients may be reluctant to utilize these channels due to higher cyber risks. The objective of this study was to analyze these attitudes through an appropriate survey measurement, and to determine how a retail bank may optimize its business model to preserve the trust of its clients. Perceived confidentiality, integrity, and availability were found to have a significant effect on perceived security and overall perceived risk, which in turn had a negative effect on e-banking use; while government regulations were found to have a partial positive effect on e-banking acceptance.2024-03-19T05:33:04Z2024-03-19T05:33:04Z2021Controlled Vocabulary for Resource Type Genres::text::thesis::master thesisapplication/pdfhttps://depot.sorbonne.ae/handle/20.500.12458/1536enoai:depot.sorbonne.ae:20.500.12458/15362024-03-19T18:00:44Z
spellingShingle Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
Taha, Mahitab
title Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
title_full Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
title_fullStr Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
title_full_unstemmed Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
title_short Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
title_sort Cybersecurity Risks in E-Banking: An Analysis of Consumer Perceptions, Intentions, and Industry Response in Qatar
url https://depot.sorbonne.ae/handle/20.500.12458/1536