Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE

This study aims to elucidate the key elements that contribute to the successful execution of an Enterprise Content Management (ECM) system. The insights provided are based on the experiences of professionals at the National Library and Archives of the United Arab Emirates (UAE) during their ECM impl...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Chaterera Zambuko, Forget (author)
منشور في: 2023
الموضوعات:
الوصول للمادة أونلاين:https://depot.sorbonne.ae/handle/20.500.12458/1444
الوسوم: إضافة وسم
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author Chaterera Zambuko, Forget
author_facet Chaterera Zambuko, Forget
author_role author
dc.creator.none.fl_str_mv Chaterera Zambuko, Forget
dc.date.none.fl_str_mv 2023-11-30T05:41:04Z
2023-11-30T05:41:04Z
2023
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 0266-6669
1741-6469
https://depot.sorbonne.ae/handle/20.500.12458/1444
10.1177/02666669231211539
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv Information Development
dc.subject.none.fl_str_mv business needs assessment
compliance
enterprise content management system
implementation model
interoperability
dc.title.none.fl_str_mv Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
dc.type.none.fl_str_mv Controlled Vocabulary for Resource Type Genres::text::periodical::journal::contribution to journal::journal article
description This study aims to elucidate the key elements that contribute to the successful execution of an Enterprise Content Management (ECM) system. The insights provided are based on the experiences of professionals at the National Library and Archives of the United Arab Emirates (UAE) during their ECM implementation. An interpretive philosophical model, along with qualitative methodologies such as interviews and focus group discussions were employed for data collection. The participants included professionals from the UAE's National Library and Archives who played a significant role in the ECM system's implementation. A thorough review of relevant literature was also carried out to validate and reinforce the viewpoints obtained from the interviewees and focus group participants. The study discovered that comprehensive business needs assessment, detailed research, system compatibility, clarity of policies, and effective change management are vital for the successful roll-out of an ECM system. However, it's worth noting that the proposed implementation model offered in this study may not be all-encompassing. The insights shared are limited to the experiences of one archival institution, and the literature consulted may not cover all existing viewpoints. Despite these limitations, this research provides essential guidance, particularly to national archival institutions contemplating the adoption of ECM systems. It underlines the importance of ECM in effectively managing an organization's structured and unstructured data and emphasizes the need for due diligence during ECM implementation. Further research is recommended to explore the advantages arising from the successful implementation of an ECM system.
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identifier_str_mv 0266-6669
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10.1177/02666669231211539
language_invalid_str_mv en
network_acronym_str sorbonner
network_name_str Sorbonne University Abu Dhabi repository
oai_identifier_str oai:depot.sorbonne.ae:20.500.12458/1444
publishDate 2023
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spelling Enterprise Content Management system implementation: Insights from the National Library and Archives of UAEChaterera Zambuko, Forgetbusiness needs assessmentcomplianceenterprise content management systemimplementation modelinteroperabilityThis study aims to elucidate the key elements that contribute to the successful execution of an Enterprise Content Management (ECM) system. The insights provided are based on the experiences of professionals at the National Library and Archives of the United Arab Emirates (UAE) during their ECM implementation. An interpretive philosophical model, along with qualitative methodologies such as interviews and focus group discussions were employed for data collection. The participants included professionals from the UAE's National Library and Archives who played a significant role in the ECM system's implementation. A thorough review of relevant literature was also carried out to validate and reinforce the viewpoints obtained from the interviewees and focus group participants. The study discovered that comprehensive business needs assessment, detailed research, system compatibility, clarity of policies, and effective change management are vital for the successful roll-out of an ECM system. However, it's worth noting that the proposed implementation model offered in this study may not be all-encompassing. The insights shared are limited to the experiences of one archival institution, and the literature consulted may not cover all existing viewpoints. Despite these limitations, this research provides essential guidance, particularly to national archival institutions contemplating the adoption of ECM systems. It underlines the importance of ECM in effectively managing an organization's structured and unstructured data and emphasizes the need for due diligence during ECM implementation. Further research is recommended to explore the advantages arising from the successful implementation of an ECM system.2023-11-30T05:41:04Z2023-11-30T05:41:04Z2023Controlled Vocabulary for Resource Type Genres::text::periodical::journal::contribution to journal::journal articleapplication/pdf0266-66691741-6469https://depot.sorbonne.ae/handle/20.500.12458/144410.1177/02666669231211539enInformation Developmentoai:depot.sorbonne.ae:20.500.12458/14442023-11-30T18:00:31Z
spellingShingle Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
Chaterera Zambuko, Forget
business needs assessment
compliance
enterprise content management system
implementation model
interoperability
title Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
title_full Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
title_fullStr Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
title_full_unstemmed Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
title_short Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
title_sort Enterprise Content Management system implementation: Insights from the National Library and Archives of UAE
topic business needs assessment
compliance
enterprise content management system
implementation model
interoperability
url https://depot.sorbonne.ae/handle/20.500.12458/1444