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  1. 1
    Mining airline data for CRM strategies. (c2006)

    Mining airline data for CRM strategies. (c2006) by Maalouf, Lena

    Published 2006
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  2. 2
    Using Text Mining and Cluster Analysis to Improve Customers Complaints System

    Using Text Mining and Cluster Analysis to Improve Customers Complaints System by HASAN, SALMA

    Published 2018
    “…The goal of Customer relationship management in all organizations, regardless of the type of industry and service provided, is to increase customer’s satisfaction and achieve retention. …”
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  3. 3
    Customer Driven Project Management in the service sector in UAE: Integrating quality in to project management processes

    Customer Driven Project Management in the service sector in UAE: Integrating quality in to project management processes by Alhaji, Ala Aldeen

    Published 2012
    “…Moreover, independed t-test was done on the survey variables and on the collected data, and the results shows that there is positive significant relationship between quality management and tools and project management processes and performance. …”
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  4. 4
    Financial Technology, Customer Experience, Behaviour and Banks Financial Performance: The Case of United Arab Emirates

    Financial Technology, Customer Experience, Behaviour and Banks Financial Performance: The Case of United Arab Emirates by ALMASAFRI, AMAL HAZEEM SAEED HAZEEM

    Published 2022
    “…In addition, customer loyalty has a positive relationship with a bank’s financial performance. …”
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  5. 5
    Industrial Processes Performance Improvement using Six Sigma Principles and Tools

    Industrial Processes Performance Improvement using Six Sigma Principles and Tools by AlAwadhi, Alya

    Published 2019
    “…In this project, TQM and Six Sigma DMAIC methodology were used to improve the process of paper bag making to make sure that the output of the manufacturing process meets the demands of customers. …”
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  6. 6
    Social Media’s Role in Achieving Marketing Goals in Iran during the COVID-19 Pandemic

    Social Media’s Role in Achieving Marketing Goals in Iran during the COVID-19 Pandemic by Atefeh Naseri (17388525)

    Published 2022
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  7. 7
    All in the value

    All in the value by Ramadan, Zahy Bashir

    Published 2018
    “…Design/methodology/approach Taking a customer-centric approach and based on the social information processing theory, this study investigates the influence of friends’ likability and similarity and users’ relationships with the SNS (Facebook, FB) on brands’ relationships and advertising value by using a Web-based survey. …”
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  8. 8
    TQM, strategy, and performance: a firm‐level analysis

    TQM, strategy, and performance: a firm‐level analysis by Yunis, Manal

    Published 2013
    “…Practical implications The findings provide insights to the need to integrate TQM with the various stages of the strategy formulation process, with an emphasis on the soft elements of TQM, including customer satisfaction, management and leadership, and employee relations. …”
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  9. 9
    Business performance. (c2008)

    Business performance. (c2008) by Kobeissi, Samir

    Published 2008
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  10. 10
    Optimizing energy efficiency through precise occupancy detection: A tailored CNN architecture for smart buildings and beyond

    Optimizing energy efficiency through precise occupancy detection: A tailored CNN architecture for smart buildings and beyond by Aya Nabil Sayed (17317006)

    Published 2025
    “…Additionally, we developed a custom CNN architecture optimized for the encoded images, enabling the network to identify key features and understand complex spatial relationships. …”
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  11. 11
    From cognition to action

    From cognition to action by Alnakhli, Hayam

    Published 2020
    “…We empirically test the model using data from 335 pharmaceutical salespeople working across several countries in Asia. …”
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