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Agent Productivity Modeling in a Call Center Domain Using Attentive Convolutional Neural Networks
Published 2020“…In this paper, we propose an objective framework for modeling agent productivity for real estate call centers based on speech signal processing. The problem is formulated as a binary classification task using deep learning methods. …”
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Impact of SERVQUAL Dimensions on Customer Satisfaction with Ambulance Service Call Center Questioning System: Case of Qatar
Published 2024“…This promotes the general public engagement to participate in decision-making processes. To be involved and proactive, customers should be motivated and satisfied. …”
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Fast methods for code search in CELP
Published 1993“…The residual error is used to identify a neighborhood or a subset of codes for further processing. The first method, called dynamic nearest neighborhood (DNN), attempts to dynamically construct a neighborhood of the K codes of maximum correlation with the residual error. …”
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Evaluation of the effects of standardization process of severe trauma treatment in China
Published 2015“…<h3 dir="ltr">Objective</h3><p dir="ltr">This study aims to evaluate the effects of standardization processes in improving severe trauma treatments in China.…”
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Classification automatique et stratégie d'annotation appliquées à un concept philosophique: la dimension psychologique du concept de LANGAGE dans l'oeuvre de Bergson 1
Published 2010“…The method aims at integrating to standard clustering methods a computer-assisted annotation strategy with the use of the platform called " EXCOM " . …”
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A Novel Encryption Method for Dorsal Hand Vein Images on a Microcomputer
Published 2019“…These were subjected to two different processes called contrast enhancement and segmentation of vein regions. …”
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Reliability of high strain ionomeric polymer transducers fabricated using the direct assembly process
Published 2007“…Recently the authors have developed a novel fabrication technique called the direct assembly process (DAP), which allowed improved control of the electrode morphology and composition. …”
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Keyed Watermarks: A Fine-grained Tracking of Event-time in Apache Flink
Published 2023“…In this paper, we present a novel strategy called keyed watermarks to overcome data loss and increase the accuracy of data processing to at least 99% in most cases. …”
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Brain Source Localization in the Presence of Leadfield Perturbations
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Con-Detect: Detecting adversarially perturbed natural language inputs to deep classifiers through holistic analysis
Published 2023“…We thus propose Con-Detect—a Contribution based Detection method—for detecting adversarial attacks against NLP classifiers. …”
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Con-Detect: Detecting Adversarially Perturbed Natural Language Inputs to Deep Classifiers Through Holistic Analysis
Published 2023“…We thus propose Con-Detect—a Contribution based Detection method—for detecting adversarial attacks against NLP classifiers. …”
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StackDPPred: Multiclass prediction of defensin peptides using stacked ensemble learning with optimized features
Published 2024“…We believe, StackDPPred could serve as a valuable tool accelerating the screening of large-scale DPs and peptide-based drug discovery process.</p><h2>Other Information</h2> <p> Published in: Methods<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.ymeth.2024.08.001" target="_blank">https://dx.doi.org/10.1016/j.ymeth.2024.08.001</a></p>…”
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Multi Self-Organizing Map (SOM) Pipeline Architecture for Multi-View Clustering
Published 2024“…These further place the relevant dimension samples in one group. The method does not need to know the number of clusters before hand, as it dynamically determines it during the process. …”
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Using Mobile Technology for Coordinating Educational Plans and Supporting Decision Making Through Reinforcement Learning in Inclusive Settings
Published 2021“…This is due to the different tasks each stakeholder is attempting, the different backgrounds of the stakeholders, and the lack of face-to-face interaction among them. I call this the intervention coordination problem (ICP). …”
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Mobile Robot Navigation in Dynamic Environments Using an Improved RRT* Approach
Published 2018Get full text
doctoralThesis