Customer Acceptance and Bank Employee Perceptions of Internet Banking by Aminzadeh, Arezoo

“…According to the results, they perceive IB useful, efficient and effective,profitable, increasing customer satisfaction and market effects, reducing overall cost and no security issues.Findings from this study provides insights for the banks in Dubai by identifying the significant IB drivers, understanding key attributes for customer satisfaction and user loyalty to IB and recommendations to enhance the IB system to increase the number of online subscribers, motivate the users to utilize the IB in performing their transactions and retain the current users in order to reduce the overall cost of the bank, increase the volume of the sale,maintain good image in the market, sustain their competitive position in the market and increase the bank profitability.…”
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The performance of banks in post-war Lebanon by Raad, Elias

“…As a policy implication, we recommend that Lebanese banks increase their lending to the private sector to achieve a more efficient allocation of resources and to stimulate economic growth. …”
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Get full text
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Realizing opportunities: the influence of FinTech on the success of MENA banks by Bashar Abukhalaf (21488780)

“…Our results suggest that greater FinTech inclusion in banks increases profitability, with larger banks, adequate capital banks, and banks with larger market share all expected to perform better. …”