Towards a Conceptual Framework for Design and Functionality of Websites and Smart Device Apps for Startups in Lebanon: Impact on Customer Journey حسب Yunis, Manal M.

"…In light of this analysis, a model was developed depicting the relationship between aesthetics and functionality of website/mobile app design on one hand, and the customer journey on the other. …"
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Improving Healthcare Services by Quality Function Deployment (QFD) حسب Al Memari, Ahmed Salem

"…The observations from the selected hospital for this research showed that it is struggling to meet customers' expectations in some areas. The quality function deployment (QFD) is a systematic technique for designing services or products that are based on the customers' needs. …"
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Integrating Information Technologies Into Business Functions: A Taxonomy of Integration Strategies حسب Alkhatib, Ghazi I.

"…The objective of this paper is to establish a taxonomy of integration strategies that will assist information technology managers in integrating information technologies into business functions and strategies. Such integration is becoming even more of a reality now because of several factors: increased capabilities of inter-networking, availability of development tools that permit multi-platform interfaces, and the evolution of distributed databases. …"
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The Development of a Quality Function Deployment (QFD) for the Implementation of a Reverse Engineering Department – UAE حسب ALRASHIDI, SHAMA

"…It’s important for the department to make sure they are doing a good job and always improving. Moreover, Quality Function Deployment (QFD) helps make sure reverse engineering is giving customers what they need. …"
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The Impact of Voluntary Recall on the Trust of Loyal and First-Time Consumers in a High Awareness Brand After a Functional Transgression حسب Valeria L M A Freundt (17541786)

"…<p dir="ltr">Brand transgressions might put at risk some of companies’ most important achievements: a high awareness brand and loyal customers’ trust. High awareness brands may suffer from the effects of a functional transgression on customers’ trust and perception regarding an organization’s capacity to keep its promises, as well as the relationship developed with loyal customers. …"

Distributed nature of residential customer outage costs حسب Ghajar, R.

"…Standard customer damage functions use aggregate or average customer costs for selected outage durations. …"
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Correction: The Impact of Voluntary Recall on the Trust of Loyal and First-Time Consumers in a High Awareness Brand After a Functional Transgression حسب Valeria L M A Freundt (17541786)

"…<p dir="ltr">Brand transgressions might put at risk some of companies’ most important achievements: a high awareness brand and loyal customers’ trust. High awareness brands may suffer from the effects of a functional transgression on customers’ trust and perception regarding an organization’s capacity to keep its promises, as well as the relationship developed with loyal customers. …"

Aspect-Based Sentiment Analysis for Government Smart Applications Customers’ Reviews حسب ALQARYOUTI, OMAR HARB ABDELKARIM

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Assessing Factors Influencing Customers’ Adoption of AI-Based Voice Assistants حسب Surbhi Choudhary (21633701)

Bureaucratic Management as an Obstacle to Implementation of Recommendations Resulting from Customer Satisfaction Survey حسب Al Braiki, Layla Salem Saleh Fadhel

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Skopos in Advertising Translation into Arabic حسب Haddad, Khalil

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QFD-based optimization model for mitigating sustainable supply chain management adoption challenges for Bangladeshi RMG industries حسب Md Al Amin (17808299)

IT Outsourcing in Government Organizations in United Arab Emirates حسب AlHammadi, Huda Mohamed

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Applications of mechanism design in market-based demand-side management: A review حسب Khaled Abedrabboh (10063125)

"…We also study the utility function formulations used in the reviewed literature and provide a critique of the proposed indirect mechanisms. …"

Nanoparticles in cancer theragnostic and drug delivery: A comprehensive review حسب Alshayma N. Al-Thani (17976380)

إثبات الحقوق بالرموز غير القابلة للاستبدال (NFTs) (Non-Fungible Tokens) : دراسة تطبيقية على أصول المذهب الحنفي حسب Al Omari, Sumaia Ali M

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Gossip among women in Lebanon. (c2014) حسب Adra, Kinda

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Ecotourism supply chain during the COVID-19 pandemic: A real case study حسب Seyyed Mehdi Hosseini (17191786)

"…The first objective function minimizes the total cost of the supply chain, while the second maximizes customer satisfaction. …"

The construction of a categorisation system for Total Care Products حسب Ahmed, Murshed Mohamed

"…In Total Care Products, also known as Functional Products, the supplier takes care of every aspect of the product, which allows the customer to focus on value rather than hardware. …"
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Factors affecting intention to use e-banking in Jordan حسب Abdel Latef M. Anouze (18060004)

"…It draws the attention of Jordanian banks to the full functionality of their e-banking systems, emphasizing positive safety features, which could contribute to changing negative customer perceptions. …"