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  1. 1
    LANGUAGE INSTRUCTORS’ PERCEPTIONS OF L2 SKILL ACQUISITION WITH ONLINE EDUCATIONAL TECHNOLOGY DURING COVID 19

    LANGUAGE INSTRUCTORS’ PERCEPTIONS OF L2 SKILL ACQUISITION WITH ONLINE EDUCATIONAL TECHNOLOGY DURING COVID 19 by MCQUEEN, OLIVER GILES

    Published 2021
    “…As a result, this dissertation draws upon these views and connects them with the perceptions of highly educated working professionals, who teach in the field of TESOL, thus providing valuable feedback on achievable, insightful and progressive strategies that can be implemented within the UAE Educational System. …”
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  2. 2
    The Influence of Chatbots on Customer Satisfaction in the Banking Sector

    The Influence of Chatbots on Customer Satisfaction in the Banking Sector by Qureshi, Omer Aftab

    Published 2024
    “…It contributed to the progression of TAM 2 with new determinants of its existing variables emerging as a result of this thesis; chatbot service quality, customer satisfaction, responses and intentions, chatbots replacing humans, implementing right infrastructure, emotional connection and safety, trust and privacy of interaction. …”
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