The impact of business-to-business salespeople’s social media use on value co-creation and cross/up-selling: the role of social capital
Purpose This study aims to develop and test a process model of the effect of social media use by business-to-business (B2B) salespeople on their value cocreation and cross/upselling performance. Adopting a research acquisition perspective, the authors claim that salesperson’s social media use is cri...
محفوظ في:
| المؤلف الرئيسي: | Itani, Omar S. (author) |
|---|---|
| مؤلفون آخرون: | Badrinarayanan, Vishag (author), Rangarajan, Deva (author) |
| التنسيق: | article |
| منشور في: |
2022
|
| الوصول للمادة أونلاين: | http://hdl.handle.net/10725/14117 https://doi.org/10.1108/EJM-11-2021-0916 http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php https://www.emerald.com/insight/content/doi/10.1108/EJM-11-2021-0916/full/html |
| الوسوم: |
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