Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty
Drawing on the literature on service quality, marketing, and tourism, the present study tests a comprehensive model of the effects of perceived quality (PQ) on loyalty in the context of a tourism destination. Using a sample of 249 residents from the United Kingdom and the United States who visited A...
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| Main Author: | Assaker, Guy (author) |
|---|---|
| Other Authors: | Hallak, Rob (author), El-Haddad, Rania (author) |
| Format: | article |
| Published: |
2017
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| Online Access: | http://hdl.handle.net/10725/5535 http://dx.doi.org/10.1177/1356766717690572 http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php http://journals.sagepub.com/doi/pdf/10.1177/1356766717690572 |
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