Itani, O. S., & Inyang, A. E. (2015). The effects of empathy and listening of salespeople on relationship quality in the retail banking industry.
Chicago Style (17th ed.) CitationItani, Omar S., and Aniefre Eddie Inyang. The Effects of Empathy and Listening of Salespeople on Relationship Quality in the Retail Banking Industry. 2015.
MLA (9th ed.) CitationItani, Omar S., and Aniefre Eddie Inyang. The Effects of Empathy and Listening of Salespeople on Relationship Quality in the Retail Banking Industry. 2015.
Warning: These citations may not always be 100% accurate.