Examining the dilution of the consumer-brand relationship on Facebook

Purpose Brands have been progressively using social networking sites, namely, Facebook, as part of their strategy to engage their consumers and ultimately build long-term relationships with them. Nonetheless, with the overuse of “engagement ads” by brands, saturation related to information overload...

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Bibliographic Details
Main Author: Ramadan, Zahy (author)
Format: article
Published: 2017
Online Access:http://hdl.handle.net/10725/9821
https://doi.org/10.1108/QMR-07-2016-0064
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emeraldinsight.com/doi/full/10.1108/QMR-07-2016-0064
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