Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites

Brand connections are one of the key marketing fields that have seen growth through social networking sites (SNS). The literature agrees that SNS users have positive relationships with their favorite brands based on their experiences. However, such acceptance could be formed prematurely, because som...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Ramadan, Zahy (author)
مؤلفون آخرون: Farah, Maya F. (author), Abosag, Ibra (author), Dahi, Batule (author)
التنسيق: conferenceObject
منشور في: 2024
الموضوعات:
الوصول للمادة أونلاين:http://hdl.handle.net/10725/15877
https://doi.org/10.1007/978-3-031-62135-2_3
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://link.springer.com/chapter/10.1007/978-3-031-62135-2_3
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author Ramadan, Zahy
author2 Farah, Maya F.
Abosag, Ibra
Dahi, Batule
author2_role author
author
author
author_facet Ramadan, Zahy
Farah, Maya F.
Abosag, Ibra
Dahi, Batule
author_role author
dc.contributor.none.fl_str_mv Martínez-López, Francisco J.
Martinez, Luis F.
Brüggemann, Philipp
dc.creator.none.fl_str_mv Ramadan, Zahy
Farah, Maya F.
Abosag, Ibra
Dahi, Batule
dc.date.none.fl_str_mv 2024-07-15T10:36:25Z
2024-07-15T10:36:25Z
2024
2024-06-20
dc.identifier.none.fl_str_mv 9783031621352
http://hdl.handle.net/10725/15877
https://doi.org/10.1007/978-3-031-62135-2_3
Ramadan, Z., Farah, M. F., Abosag, I., & Dahi, B. (2024, June). Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites. In Digital Marketing & eCommerce Conference (pp. 15-22). Cham: Springer Nature Switzerland.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://link.springer.com/chapter/10.1007/978-3-031-62135-2_3
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv Springer
dc.relation.none.fl_str_mv Springer proceedings in business and economics
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Electronic commerce -- Congresses
Internet marketing -- Congresses
dc.title.none.fl_str_mv Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
Advances in Digital Marketing and eCommerce : fifth International Conference, 2024
dc.type.none.fl_str_mv Conference Paper / Proceeding
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/conferenceObject
description Brand connections are one of the key marketing fields that have seen growth through social networking sites (SNS). The literature agrees that SNS users have positive relationships with their favorite brands based on their experiences. However, such acceptance could be formed prematurely, because sometimes analysis of consumer relationships excludes the mediator position of the social network itself. This study seeks to examine the mediating role in consumer relationships between affective and cognitive customers and SNS. Semi-structured, in-depth interviews with 41 people were conducted to establish qualitative research designs. The results indicate a deep affective customer-SNS partnership, which implies that SNS consumers and brands work together in a counterintuitive way. The results suggest that while SNS are trusted and highly valued by users, they do not always support brands. This shows that close relationships with social platforms outweigh users’ relationship with other brands on these SNS platforms. This study shows that SNS have an interfering adverse impact on consumer-brand relationships within these platforms. The research discusses the counterintuitive influence of social platforms on consumer-brand relationships.
eu_rights_str_mv openAccess
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id LAURepo_b36a74dd33fa3a0f2fe9eeda618661e7
identifier_str_mv 9783031621352
Ramadan, Z., Farah, M. F., Abosag, I., & Dahi, B. (2024, June). Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites. In Digital Marketing & eCommerce Conference (pp. 15-22). Cham: Springer Nature Switzerland.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/15877
publishDate 2024
publisher.none.fl_str_mv Springer
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking SitesAdvances in Digital Marketing and eCommerce : fifth International Conference, 2024Ramadan, ZahyFarah, Maya F.Abosag, IbraDahi, BatuleElectronic commerce -- CongressesInternet marketing -- CongressesBrand connections are one of the key marketing fields that have seen growth through social networking sites (SNS). The literature agrees that SNS users have positive relationships with their favorite brands based on their experiences. However, such acceptance could be formed prematurely, because sometimes analysis of consumer relationships excludes the mediator position of the social network itself. This study seeks to examine the mediating role in consumer relationships between affective and cognitive customers and SNS. Semi-structured, in-depth interviews with 41 people were conducted to establish qualitative research designs. The results indicate a deep affective customer-SNS partnership, which implies that SNS consumers and brands work together in a counterintuitive way. The results suggest that while SNS are trusted and highly valued by users, they do not always support brands. This shows that close relationships with social platforms outweigh users’ relationship with other brands on these SNS platforms. This study shows that SNS have an interfering adverse impact on consumer-brand relationships within these platforms. The research discusses the counterintuitive influence of social platforms on consumer-brand relationships.ix, 318 pages : illustrations (some color)Includes bibliographical references.SpringerMartínez-López, Francisco J.Martinez, Luis F.Brüggemann, Philipp2024-07-15T10:36:25Z2024-07-15T10:36:25Z20242024-06-20Conference Paper / Proceedinginfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/conferenceObject9783031621352http://hdl.handle.net/10725/15877https://doi.org/10.1007/978-3-031-62135-2_3Ramadan, Z., Farah, M. F., Abosag, I., & Dahi, B. (2024, June). Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites. In Digital Marketing & eCommerce Conference (pp. 15-22). Cham: Springer Nature Switzerland.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://link.springer.com/chapter/10.1007/978-3-031-62135-2_3enSpringer proceedings in business and economicsinfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/158772024-08-21T09:46:57Z
spellingShingle Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
Ramadan, Zahy
Electronic commerce -- Congresses
Internet marketing -- Congresses
status_str publishedVersion
title Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
title_full Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
title_fullStr Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
title_full_unstemmed Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
title_short Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
title_sort Love Me, Love Me Not: The Counterintuitive Relationships in Social Networking Sites
topic Electronic commerce -- Congresses
Internet marketing -- Congresses
url http://hdl.handle.net/10725/15877
https://doi.org/10.1007/978-3-031-62135-2_3
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://link.springer.com/chapter/10.1007/978-3-031-62135-2_3