APA (7th ed.) Citation

Agnihotri, R., Trainor, K. J., Itani, O. S., & Rodriguez, M. (2017). Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India.

Chicago Style (17th ed.) Citation

Agnihotri, Raj, Kevin J. Trainor, Omar S. Itani, and Michael Rodriguez. Examining the Role of Sales-based CRM Technology and Social Media Use on Post-sale Service Behaviors in India. 2017.

MLA (9th ed.) Citation

Agnihotri, Raj, et al. Examining the Role of Sales-based CRM Technology and Social Media Use on Post-sale Service Behaviors in India. 2017.