A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use

Sales researchers have recognized the importance of salesperson social media use in enhancing job outcomes. However, research that considers the influence of salesperson personal factors and the individual's work environment on the impact of social media use on such outcomes (i.e., job satisfac...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Kalra, Ashish (author)
مؤلفون آخرون: Chaker, Nawar N. (author), Singh, Rakesh (author), Itani, Omar S. (author), Agnihotri, Raj (author)
التنسيق: article
منشور في: 2023
الوصول للمادة أونلاين:http://hdl.handle.net/10725/14935
https://doi.org/10.1016/j.indmarman.2023.06.005
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.sciencedirect.com/science/article/pii/S001985012300113X
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author Kalra, Ashish
author2 Chaker, Nawar N.
Singh, Rakesh
Itani, Omar S.
Agnihotri, Raj
author2_role author
author
author
author
author_facet Kalra, Ashish
Chaker, Nawar N.
Singh, Rakesh
Itani, Omar S.
Agnihotri, Raj
author_role author
dc.creator.none.fl_str_mv Kalra, Ashish
Chaker, Nawar N.
Singh, Rakesh
Itani, Omar S.
Agnihotri, Raj
dc.date.none.fl_str_mv 2023-08-08T07:14:20Z
2023-08-08T07:14:20Z
2023
2023-06-20
dc.identifier.none.fl_str_mv 0019-8501
http://hdl.handle.net/10725/14935
https://doi.org/10.1016/j.indmarman.2023.06.005
Kalra, A., Chaker, N. N., Singh, R., Itani, O. S., & Agnihotri, R. (2023). A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use. Industrial Marketing Management, 113, 202-214.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.sciencedirect.com/science/article/pii/S001985012300113X
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv Industrial Marketing Management
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Sales researchers have recognized the importance of salesperson social media use in enhancing job outcomes. However, research that considers the influence of salesperson personal factors and the individual's work environment on the impact of social media use on such outcomes (i.e., job satisfaction and salesperson performance) remains neglected in the literature. Leveraging Job-Demand Resource (JD-R) theory, we develop a model that introduces linkages between salesperson social media use, task adaptivity, technology self-efficacy, manager trust, job autonomy, job satisfaction, and salesperson performance. Utilizing a sample of 214 business-to-business salespeople, we find that salesperson social media use positively influences job satisfaction, which ultimately affects salesperson performance. Interestingly, while we find that technology self-efficacy strengthens the relationship between salesperson social media use and job satisfaction, task adaptivity negatively moderates this relationship. Lastly, we show that organizational variable such as manager trust strengthens the relationship between salesperson social media use and job satisfaction. Implications for researchers and managers are discussed.
eu_rights_str_mv openAccess
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id LAURepo_eb134617b68f65e7b2220cc4f27e1711
identifier_str_mv 0019-8501
Kalra, A., Chaker, N. N., Singh, R., Itani, O. S., & Agnihotri, R. (2023). A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use. Industrial Marketing Management, 113, 202-214.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/14935
publishDate 2023
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spelling A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media useKalra, AshishChaker, Nawar N.Singh, RakeshItani, Omar S.Agnihotri, RajSales researchers have recognized the importance of salesperson social media use in enhancing job outcomes. However, research that considers the influence of salesperson personal factors and the individual's work environment on the impact of social media use on such outcomes (i.e., job satisfaction and salesperson performance) remains neglected in the literature. Leveraging Job-Demand Resource (JD-R) theory, we develop a model that introduces linkages between salesperson social media use, task adaptivity, technology self-efficacy, manager trust, job autonomy, job satisfaction, and salesperson performance. Utilizing a sample of 214 business-to-business salespeople, we find that salesperson social media use positively influences job satisfaction, which ultimately affects salesperson performance. Interestingly, while we find that technology self-efficacy strengthens the relationship between salesperson social media use and job satisfaction, task adaptivity negatively moderates this relationship. Lastly, we show that organizational variable such as manager trust strengthens the relationship between salesperson social media use and job satisfaction. Implications for researchers and managers are discussed.Published2023-08-08T07:14:20Z2023-08-08T07:14:20Z20232023-06-20Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article0019-8501http://hdl.handle.net/10725/14935https://doi.org/10.1016/j.indmarman.2023.06.005Kalra, A., Chaker, N. N., Singh, R., Itani, O. S., & Agnihotri, R. (2023). A desire for success: Exploring the roles of personal and job resources in determining the outcomes of salesperson social media use. Industrial Marketing Management, 113, 202-214.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://www.sciencedirect.com/science/article/pii/S001985012300113XenIndustrial Marketing Managementinfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/149352024-07-10T11:30:47Z
spellingShingle A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
Kalra, Ashish
status_str publishedVersion
title A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
title_full A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
title_fullStr A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
title_full_unstemmed A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
title_short A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
title_sort A desire for success: exploring the roles of personal and job resources in determining the outcomes of salesperson social media use
url http://hdl.handle.net/10725/14935
https://doi.org/10.1016/j.indmarman.2023.06.005
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.sciencedirect.com/science/article/pii/S001985012300113X