B2B eWOM on Alibaba

This study investigates the contemporary role of electronic word-of-mouth (eWOM) in business exchanges through buyers' signaling of observable and unobservable supplier characteristics on the Alibaba e-commerce platform. Utilizing a qualitative pre-study of 20 interviews (five buyer–supplier dy...

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Bibliographic Details
Main Author: Toth, Zsofia (author)
Other Authors: Mrad, Mona (author), Itani, Omar S. (author), Luo, Jun (author), Liu, Martin J. (author)
Format: article
Published: 2022
Online Access:http://hdl.handle.net/10725/14116
https://doi.org/10.1016/j.indmarman.2022.04.019
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.sciencedirect.com/science/article/pii/S0019850122000931
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