“Us” to co-create value and hate “them”
Purpose The purpose of this paper is to understand the role of identity-based relationships, customer brand identification and peer identification, in driving customer outcomes including customer experiential hedonic value, social influence and repurchase intentions through the effects on value co-c...
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| Format: | article |
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2020
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| Online Access: | http://hdl.handle.net/10725/12335 https://doi.org/10.1108/EJM-06-2019-0469 http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php https://www.emerald.com/insight/content/doi/10.1108/EJM-06-2019-0469/full/html |
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