An adapted TPB approach to consumers’ acceptance of service-delivery drones

Organisations and marketers have long debated the consumer–brand relationship. Theorising related to this debate led to self-service technologies, which were implemented to both reduce costs and increase productivity by turning customers into co-producers of services or merely to keep up with techno...

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Bibliographic Details
Main Author: Ramadan, Zahy B. (author)
Other Authors: Farah, Maya F. (author), Mrad, Mona (author)
Format: article
Published: 2016
Online Access:http://hdl.handle.net/10725/7207
https://doi.org/10.1080/09537325.2016.1242720
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.tandfonline.com/doi/abs/10.1080/09537325.2016.1242720
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