An adapted TPB approach to consumers’ acceptance of service-delivery drones
Organisations and marketers have long debated the consumer–brand relationship. Theorising related to this debate led to self-service technologies, which were implemented to both reduce costs and increase productivity by turning customers into co-producers of services or merely to keep up with techno...
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| Format: | article |
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2016
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| Online Access: | http://hdl.handle.net/10725/7207 https://doi.org/10.1080/09537325.2016.1242720 http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php https://www.tandfonline.com/doi/abs/10.1080/09537325.2016.1242720 |
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