Closing the Loop: An Empirical Investigation of Causality in IT Business Value

Researchers have established that information technology (IT) can improve firms' productivity. Whether improved productivity leads to additional investment in IT, however, remains largely uninvestigated. In this paper, we consider whether the relationship between productivity and subsequent IT...

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Bibliographic Details
Main Author: Baker, Jeff (author)
Other Authors: Song, Jaeki (author), Jones, Donald R. (author)
Format: article
Published: 2017
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Online Access:http://hdl.handle.net/11073/9362
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