A Systematic Review of Conversational AI Chatbots in Academic Advising

Purpose – This paper aims to review several studies published between 2018 to 2022 about advising chatbots in schools and universities as well as evaluating the state-of-the-art machine learning models that are deployed into these models. Methodology – This paper follows the Preferred Reporting Item...

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Bibliographic Details
Main Author: Assayed, Suha Khalil (author)
Other Authors: Alkhatib, Manar (author), Shaalan, Khaled (author)
Published: 2024
Subjects:
Online Access:https://bspace.buid.ac.ae/handle/1234/2559
https://link.springer.com/chapter/10.1007/978-3-031-56121-4_33
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