Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief

Purpose–Thepurposeofthisstudyistoexaminetheimpactofthemarketingmix,customerperceptions,and religion on the buying decision of Islamic banking products in an emerging market namely the United Arab Emirates (UAE). Design/methodology/approach– This study adopts a quantitative approach to analyze the da...

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Main Author: Nizar Al-Malkawi, Husam-Aldin (author)
Other Authors: Rizwan, Shahid (author), Sarea, Adel (author)
Published: 2023
Online Access:https://bspace.buid.ac.ae/handle/1234/3549
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author Nizar Al-Malkawi, Husam-Aldin
author2 Rizwan, Shahid
Sarea, Adel
author2_role author
author
author_facet Nizar Al-Malkawi, Husam-Aldin
Rizwan, Shahid
Sarea, Adel
author_role author
dc.creator.none.fl_str_mv Nizar Al-Malkawi, Husam-Aldin
Rizwan, Shahid
Sarea, Adel
dc.date.none.fl_str_mv 2023-10-19
2026-01-22T07:58:31Z
dc.identifier.none.fl_str_mv https://bspace.buid.ac.ae/handle/1234/3549
dc.language.none.fl_str_mv en_US
dc.title.none.fl_str_mv Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
dc.type.none.fl_str_mv Article
description Purpose–Thepurposeofthisstudyistoexaminetheimpactofthemarketingmix,customerperceptions,and religion on the buying decision of Islamic banking products in an emerging market namely the United Arab Emirates (UAE). Design/methodology/approach– This study adopts a quantitative approach to analyze the data of 435 respondents collected through an online survey during January–February 2022. Data analysis of direct and moderating relationships are done through Smart PLS (partial least squares) using structural equation modelling (SEM) technique. Findings– The results indicate that marketing mix (product, price, place and promotion) and customer perceptions have a positive direct relation with the buying decision of Islamic banking products in the UAE. However, moderation analysis shows that religion is a non-significant moderator for the above relationships. Originality/value– This study combines potential variables from the perspectives of marketing, human mindset, and individual beliefs. The findings of this study provide a wider understanding of consumer behavior toward Islamic banking products. Marketers of the Islamic banking industry can utilize these findings for effective market segmentation and well-crafted marketing strategies. This will ultimately contribute to the sustainable growth and development of the Islamic banking industry in the UAE and other regions.
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language_invalid_str_mv en_US
network_acronym_str budr
network_name_str The British University in Dubai repository
oai_identifier_str oai:bspace.buid.ac.ae:1234/3549
publishDate 2023
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spelling Factors affecting buying decisions of Islamic banking products: the moderating role of religious beliefNizar Al-Malkawi, Husam-AldinRizwan, ShahidSarea, AdelPurpose–Thepurposeofthisstudyistoexaminetheimpactofthemarketingmix,customerperceptions,and religion on the buying decision of Islamic banking products in an emerging market namely the United Arab Emirates (UAE). Design/methodology/approach– This study adopts a quantitative approach to analyze the data of 435 respondents collected through an online survey during January–February 2022. Data analysis of direct and moderating relationships are done through Smart PLS (partial least squares) using structural equation modelling (SEM) technique. Findings– The results indicate that marketing mix (product, price, place and promotion) and customer perceptions have a positive direct relation with the buying decision of Islamic banking products in the UAE. However, moderation analysis shows that religion is a non-significant moderator for the above relationships. Originality/value– This study combines potential variables from the perspectives of marketing, human mindset, and individual beliefs. The findings of this study provide a wider understanding of consumer behavior toward Islamic banking products. Marketers of the Islamic banking industry can utilize these findings for effective market segmentation and well-crafted marketing strategies. This will ultimately contribute to the sustainable growth and development of the Islamic banking industry in the UAE and other regions.2026-01-22T07:58:31Z2023-10-19Articlehttps://bspace.buid.ac.ae/handle/1234/3549en_USoai:bspace.buid.ac.ae:1234/35492026-01-29T17:26:26Z
spellingShingle Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
Nizar Al-Malkawi, Husam-Aldin
title Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
title_full Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
title_fullStr Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
title_full_unstemmed Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
title_short Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
title_sort Factors affecting buying decisions of Islamic banking products: the moderating role of religious belief
url https://bspace.buid.ac.ae/handle/1234/3549