Aspect-based sentiment analysis using smart government review data

Digital resources such as smart applications reviews and online feedback information are important sources to seek customers’ feedback and input. This paper aims to help government entities gain insights on the needs and expectations of their customers. Towards this end, we propose an aspect-based s...

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Bibliographic Details
Main Author: Alqaryouti , Omar (author)
Other Authors: Siyam, Nur (author), Abdel Monem, Azza (author), Shaalan, Khaled (author)
Published: 2019
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Online Access:https://bspace.buid.ac.ae/handle/1234/2786
https://doi.org/10.1016/j.aci.2019.11.003.
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