Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?

Building upon the Stereotype Content Model (SCM), the current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates the associations between the VI's anthropomorphism and stereotypical judgments of the VI's warmth and...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Kamel, El Hedhli (author)
مؤلفون آخرون: Zourrig, Haithem (author), Al Khateeb, Amr (author), Alnawas, Ibrahim (author)
التنسيق: article
منشور في: 2023
الموضوعات:
الوصول للمادة أونلاين:http://dx.doi.org/10.1016/j.jretconser.2023.103459
https://www.sciencedirect.com/science/article/pii/S0969698923002060
http://hdl.handle.net/10576/61658
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author Kamel, El Hedhli
author2 Zourrig, Haithem
Al Khateeb, Amr
Alnawas, Ibrahim
author2_role author
author
author
author_facet Kamel, El Hedhli
Zourrig, Haithem
Al Khateeb, Amr
Alnawas, Ibrahim
author_role author
dc.creator.none.fl_str_mv Kamel, El Hedhli
Zourrig, Haithem
Al Khateeb, Amr
Alnawas, Ibrahim
dc.date.none.fl_str_mv 2023-06-25
2024-12-04T11:07:41Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://dx.doi.org/10.1016/j.jretconser.2023.103459
El Hedhli, K., Zourrig, H., Al Khateeb, A., & Alnawas, I. (2023). Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?. Journal of Retailing and Consumer Services, 75, 103459.
0969-6989
https://www.sciencedirect.com/science/article/pii/S0969698923002060
http://hdl.handle.net/10576/61658
75
1873-1384
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv Elsevier
dc.rights.none.fl_str_mv http://creativecommons.org/licenses/by/4.0/
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Virtual influencer
Anthropomorphism
Stereotype content model
Warmth
Competence
dc.title.none.fl_str_mv Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Building upon the Stereotype Content Model (SCM), the current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates the associations between the VI's anthropomorphism and stereotypical judgments of the VI's warmth and competence as well as the differential and mediating roles of these stereotypes in influencing consumers' willingness to follow the VI's recommendations and purchase intentions. The results support the idea that anthropomorphizing VIs has a direct bearing on stereotyping VIs along the competence and warmth dimensions of the SCM. Consistent with the “Primacy-of-Warmth Effect” hypothesis, the study's findings show that perceived warmth, compared to perceived competence, is positively more associated with consumers' willingness to follow the VI's recommendations. Furthermore, the findings reveal that perceived warmth mediates the association between the VI's anthropomorphism and consumers' willingness to follow the VI's recommendations. However, the findings lend partial support to the mediating role of competence. The willingness to follow the VI's recommendations, in turn, is positively associated with purchase intention. The paper wraps up with some implications for research and practice.
eu_rights_str_mv openAccess
format article
id qu_08b33910facb353a473cd977673857c1
identifier_str_mv El Hedhli, K., Zourrig, H., Al Khateeb, A., & Alnawas, I. (2023). Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?. Journal of Retailing and Consumer Services, 75, 103459.
0969-6989
75
1873-1384
language_invalid_str_mv en
network_acronym_str qu
network_name_str Qatar University repository
oai_identifier_str oai:qspace.qu.edu.qa:10576/61658
publishDate 2023
publisher.none.fl_str_mv Elsevier
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
rights_invalid_str_mv http://creativecommons.org/licenses/by/4.0/
spelling Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?Kamel, El HedhliZourrig, HaithemAl Khateeb, AmrAlnawas, IbrahimVirtual influencerAnthropomorphismStereotype content modelWarmthCompetenceBuilding upon the Stereotype Content Model (SCM), the current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates the associations between the VI's anthropomorphism and stereotypical judgments of the VI's warmth and competence as well as the differential and mediating roles of these stereotypes in influencing consumers' willingness to follow the VI's recommendations and purchase intentions. The results support the idea that anthropomorphizing VIs has a direct bearing on stereotyping VIs along the competence and warmth dimensions of the SCM. Consistent with the “Primacy-of-Warmth Effect” hypothesis, the study's findings show that perceived warmth, compared to perceived competence, is positively more associated with consumers' willingness to follow the VI's recommendations. Furthermore, the findings reveal that perceived warmth mediates the association between the VI's anthropomorphism and consumers' willingness to follow the VI's recommendations. However, the findings lend partial support to the mediating role of competence. The willingness to follow the VI's recommendations, in turn, is positively associated with purchase intention. The paper wraps up with some implications for research and practice.Elsevier2024-12-04T11:07:41Z2023-06-25Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://dx.doi.org/10.1016/j.jretconser.2023.103459El Hedhli, K., Zourrig, H., Al Khateeb, A., & Alnawas, I. (2023). Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?. Journal of Retailing and Consumer Services, 75, 103459.0969-6989https://www.sciencedirect.com/science/article/pii/S0969698923002060http://hdl.handle.net/10576/61658751873-1384enhttp://creativecommons.org/licenses/by/4.0/info:eu-repo/semantics/openAccessoai:qspace.qu.edu.qa:10576/616582024-12-04T19:05:06Z
spellingShingle Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
Kamel, El Hedhli
Virtual influencer
Anthropomorphism
Stereotype content model
Warmth
Competence
status_str publishedVersion
title Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_full Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_fullStr Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_full_unstemmed Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_short Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_sort Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
topic Virtual influencer
Anthropomorphism
Stereotype content model
Warmth
Competence
url http://dx.doi.org/10.1016/j.jretconser.2023.103459
https://www.sciencedirect.com/science/article/pii/S0969698923002060
http://hdl.handle.net/10576/61658