Artificial Intelligence in retail Banking and the impact to consumer behaviors
The following research examines how retail banking AI affects customer behaviour. AI may enhance consumer experience, engagement, and cost. It improves account opening and loan application efficiency and accuracy. AI may also personalize services, determine client preferences, and provide contextual...
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| Main Author: | Elkhoudaimi, Nour El-Houda (author) |
|---|---|
| Published: |
2023
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| Online Access: | https://depot.sorbonne.ae/handle/20.500.12458/1564 |
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