The Rise of Techonological risks in Banking
The thesis explored the question of the potential rise in technological risks within the banking industry. It sought to examine the accelerated uptake of advanced technological solutions and the subsequent influence of the accompanying technological risks on banks during the COVID-19 pandemic era. B...
محفوظ في:
| المؤلف الرئيسي: | |
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| منشور في: |
2021
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| الوصول للمادة أونلاين: | https://depot.sorbonne.ae/handle/20.500.12458/1532 |
| الوسوم: |
إضافة وسم
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| الملخص: | The thesis explored the question of the potential rise in technological risks within the banking industry. It sought to examine the accelerated uptake of advanced technological solutions and the subsequent influence of the accompanying technological risks on banks during the COVID-19 pandemic era. Being an extensive research area, the study uses Abu Dhabi Islamic Bank (ADIB), located in the United Arab Emirates (UAE), as a case study. A qualitative research design comprising survey questionnaires and interviews were used to collect data from 30 participants from a population of ADIB employees in different departments. The survey questions and interviews asked closed-ended and open-ended questions to determine the participants' opinions concerning technological advancement and risks in the banking industry. The results indicate that ADIB scaled up its online operations during the pandemic using advanced technologies. Secondly, the findings confirm that the accelerated technological advancements caused an increase in technological risks. Four main technological risks were identified: risk to data confidentiality, data loss, impaired systems, and cyber-attacks. Lastly, according to the findings, the frequency of cyber-attacks, such as hacking and phishing, increased. As a result, the IT department had to deal with increased employee complaints about technical difficulties. |
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