Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety

Consumers develop a passion for the use of innovations, which is a critical determinant of their success. Research has largely examined drivers of initial acceptance of digital assistants (DAs) and has yet to fully understand the factors driving or deterring consumers’ passion towards DAs and the be...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Daniel K., Maduku (author)
مؤلفون آخرون: Mpinganjira, Mercy (author), Rana, Nripendra P. (author), Thusi, Philile (author), Ledikwe, Aobakwe (author), Mkhize, Njabulo Happy-boy (author)
التنسيق: article
منشور في: 2022
الموضوعات:
الوصول للمادة أونلاين:http://dx.doi.org/10.1016/j.jretconser.2022.103208
https://www.sciencedirect.com/science/article/pii/S0969698922003010
http://hdl.handle.net/10576/47529
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